There’s no excuse for us to not be more efficient and AI is available for everybody

Raj Goodman Anand, the visionary Founder and CEO of AI consultancy AI First Mindset and B2B content marketing agency Goodman Lantern, distinguishes himself by leading a team where 70% are women. Goodman Lantern collaborates with innovative clients spanning five continents. Anand’s profound understanding of artificial intelligence stems from his engineering background and further rigorous study through a PhD programme at the University of Sussex, demonstrating his deep commitment to the field.

A serial entrepreneur, Anand has a proven track record of founding and scaling multiple successful startups. Notably, he conceived GoPinLeads, an AI-powered lead generation tool that garnered 25,000 paid users before its successful acquisition. His ventures are characterised by their innovative nature and financial success, often resulting in significant revenue and attracting noteworthy acquisitions. His impactful contributions to the industry have earned him recognition as BusinessWeek’s Europe’s Young Entrepreneur (2007) and a place among Revolution Magazine’s 50 Most Influential People in Digital (2009).

Beyond his entrepreneurial achievements, Anand is an investor in Fathom AI, highlighting his dedication to the advancement of AI technology. His thought leadership is further evidenced by his authorship of several books, including ‘The AI Era: Adapting & Thriving’, a comprehensive e-book exploring AI’s transformative potential in contemporary business. During the HR Meet 2025, Anand shared his insights with the HRM Nepal on various aspects of AI, including leveraging AI for business growth, the preparedness for AI adoption, and the importance of promoting data security. Excerpts:

Q: What are the driving forces behind your interest in Artificial Intelligence?
A: My drive towards Artificial Intelligence stems from an inherent curiosity and a deep-seated focus on continuous learning and personal growth. I am committed to becoming a stronger individual each day, and currently, my life is enriched by extensive travel for conducting workshops. Since May of last year, I have led over 50 workshops and talks. My passion and ultimate goal are to educate one million people about AI. With AI already being utilised by so many, I firmly believe it possesses the power to empower an entire era, impacting generations, countries, companies, and individuals alike, ultimately leading to a more efficient human race.

Q: Given the rapid evolution of AI, how can individuals navigate the choices of what to use and what to avoid?
A: In the past, innovation progressed at a slower pace. However, the current evolution of AI is remarkably rapid, demanding four hours of daily learning just to keep abreast of developments. Every three months, we can expect new AI tools that supersede existing ones. To illustrate, while Gemini was not my preferred AI tool until November, its significant improvements in December have changed that. We are on the cusp of major innovations, and in this environment, self-study will be invaluable. Indeed, leveraging AI itself to identify the most suitable tools for specific needs will be highly beneficial.

Q: During your session at the HR Meet 2025 on leveraging AI for business growth, you addressed the topic of AI adoption. Considering the reluctance some professionals still have towards using AI for work due to concerns about data security and potential errors, how can we build their confidence in utilising AI effectively and securely?
A: I will address this question from several perspectives. Firstly, we are all aware of the fates of Kodak and Nokia. In my young adulthood, Nokia was my mobile phone of choice. Their assertion was that physical buttons were essential on a phone. However, that claim no longer holds true; today’s phones lack buttons, even for power and volume control. Change occurs at an unprecedented speed in this era, and what ultimately undermines us is not always a direct competitor, but rather the unforeseen. The company that rendered Nokia obsolete was not traditionally a camera manufacturer. I believe that if we fail to integrate AI into every facet of a business, an entity somewhere that does fully embrace AI will inevitably gain dominance. Particularly for individuals, the skill of prompting is now paramount.

Regarding data security concerns, people should confront the reality. If they pose the question directly to AI about how to maximise data security, AI can provide multiple solutions. I believe that curiosity and an openness to innovation and new ideas are crucial in this era. Secondly, security concerns are addressable. For instance, mainstream AI tools like Perplexity or ChatGPT offer navigation options to disable AI training, thereby enhancing security. If this remains a concern, one can simply download an open-source AI tool for local use on a personal server or computer, ensuring data privacy.

Q: Looking ahead, AI agents are expected to operate autonomously on our behalf, processing provided data and information to deliver specific outcomes. Could you elaborate on the mechanisms and processes by which these AI agents will function?
A: Based on my observations of developed countries and leading companies, AI is being utilised extensively. Within my own organisation, 80% of operations are currently automated. It is my experience that any company with a drive for innovation is actively employing AI automation and skills. This is crucial because, as organisations, we must continuously seek avenues to increase revenue and reduce costs. What better tool than AI to achieve this today? Furthermore, these AI agents can be tailored precisely to your specific needs; there isn’t a one-size-fits-all solution, and we can address the unique requirements of every company. While developing custom software was previously a potentially expensive endeavour, it is now within reach. This transformation is occurring rapidly. I firmly believe that there is no justification for us not to enhance our efficiency, as these capabilities are now accessible to everyone, and numerous free tools are also available.

Q: Are you suggesting that businesses possess the capability to create their own customised AI agents?
A: Yes, I am referring to the development of proprietary AI agents. Additionally, third-party AI agents are accessible through a tool known as MANUS. Much like driving a car without needing intricate knowledge of its engine or battery, AI operates similarly. You have the vehicle, you fuel it with petrol or charge it with electricity, and then you drive. AI essentially functions through a similar learned process.

Q: Considering the seemingly miraculous advancements in technology, particularly from the viewpoints of employees who may fear job displacement and employers who focus on efficiency gains, how can we reconcile this inherent tension?
A: In response to this question, I believe AI presents the best of both worlds. The uniquely human capacity for creativity remains irreplaceable by AI. Significant growth will emerge from the symbiotic relationship where AI requires human input and humans leverage AI’s capabilities; this is where the true opportunity lies. Human creativity is essential to instruct AI in performing tasks effectively. Therefore, our focus should be on empowering team members to achieve greater productivity. Typically, successful companies do not resort to layoffs; instead, they often form new teams and experience substantial growth, such as 20% to 30% year-on-year.

Q: Will the adoption of technology empower humans with greater opportunities for creativity, productivity, and overall growth?
A: That is correct. Essentially, as individuals become more productive, their compensation will likely increase. This creates a mutually beneficial scenario for both the company and its employees.

Q: Given that the adoption of technology is often slower in developing nations, what strategies would you, as an expert, recommend to accelerate the pace of technological adaptation in these countries?
A: There are two potential paths forward. One possibility is that certain regions may leapfrog a generation of technology. For instance, in Nepal and India, mobile phone penetration is extensive. These areas largely bypassed the widespread adoption of landline phones, with many villagers directly using cellular devices, which could indicate a similar trajectory for AI adoption. Ultimately, the future depends on our choices: whether we embrace AI, bypass this technological generation, or risk being left behind.

Q: Considering that effective prompting is crucial for many learners, what strategies can they employ to improve their prompting techniques?
A: AI comprises two key components: the corpus, or its knowledge base, which requires continuous updating, and real-time search capabilities, enabling AI to locate answers for you. A crucial point I want to emphasise is the necessity for users to embrace the concept of improved prompting. If your prompts are mediocre, the inherent intelligence of the AI model, while clever, will also yield average results and may not consistently provide accurate answers. To obtain superior responses and minimise hallucinations, users must develop better prompt writing skills and select more effective tools. Prompting is a fundamental skill that everyone needs to acquire.

Q: Given that many current AI tools are available without cost, and considering the potential financial barrier for a significant portion of the global population if payment were required, do you believe that competitive pressures will ensure the continued availability of free AI tools?
A: The current trend in AI is that tools are becoming increasingly affordable, faster, and more sophisticated. Ongoing research and significant investments are driving these improvements. The capabilities available even two years ago were considerably inferior to what we have today, and the competitive landscape is intensifying. A recent example is DeepSeek, which has gained significant attention and whose tool launch prompted OpenAI to release its O3 mini for free to ChatGPT users. We are observing a pattern of more advanced AI models being offered at no cost, and it is crucial for everyone to consider how to take advantage of this.

Q: How do you perceive AI’s current and potential abilities in relation to human-like thinking?
A: If one were to pose a highly racist query to contemporary AI models, such as ChatGPT, a direct answer would likely not be provided. This suggests that these AI tools possess a capacity for human-like reasoning, or at the very least, they can effectively simulate it. While some open-source AI tools might operate differently, potentially being more permissive in their responses based on user input, the majority of prominent AI platforms exercise considerable caution to avoid contributing to harmful activities or exacerbating societal issues. Their aim is to generate positive and valuable contributions for humanity.

Q: Finally, considering the concerns surrounding scams and criminal activities facilitated by technology, what measures should users take to protect themselves from being defrauded?
A: A straightforward answer would be to actively avoid ignorance. It is crucial to become informed and cultivate an AI-first mindset to truly comprehend the developments within the realm of artificial intelligence. Ultimately, falling victim to scams perpetrated by those skilled in using AI is a burden on both us as a society and as individuals. A lack of understanding regarding the potential methods and mechanisms of AI-driven scams increases vulnerability. AI should not be perceived as an insurmountable obstacle; instead, adopting an AI-first mindset and engaging with it is essential. It’s simpler than it may seem; even widely used platforms like WhatsApp and Facebook incorporate AI in their daily operations.

Q: Lastly, would you like to share any interesting insight with our readers?
A: I would like to reiterate that AI is not as complex as it might seem. In many respects, young people today are digital natives when it comes to AI, often demonstrating superior prompting skills compared to their parents. In my experience conducting numerous sessions, it’s consistently evident that children excel at prompting, so it’s important to embrace this technology. For your future, dedicate time to learning about AI tools, as they can significantly aid in your career development. However, it is crucial to avoid using AI for unethical purposes such as cheating or manipulation, as there are ethical considerations that govern its use. My sincere request to everyone is to utilise AI for positive change in your lives.

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