HR

Building Customer Centricity and Sensitivity

Bad customer centricity not only impacts the supplier, but the end customer. Every now and then, someone in an organization brings up customer centricity or sensitivity. This conversation invariably comes-up when there has been a negative customer advocacy, or a key account / customer churn or great sales year but lesser net adds etc. Or …

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‘Banks are not at fault for the increased interest rates’

With the Nepali economy going through turbulent times, banks are grappling with multiple challenges at present. For over the past year, the shortage of investment-grade liquidity, which has seemingly eased for now, has been the biggest difficulty leading to hikes in borrowing rates and ultimately a sharp slowdown in most kinds of economic activities across …

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Are MFIs loan sharks or necessary financial institutions?

Unscrupulous microfinance companies driven by profit are causing fear and distress in rural areas of Nepal, with victims being coerced into selling their properties or resorting to suicide. the HRM Dil Kumari Karki, a resident of Rautahat, found herself in a difficult financial situation when she took a loan from a local loan shark at …

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Private Equity & Venture Capital

Changing the Investment Landscape In the second week of January, the logistics services provider Upaya received funding of Rs 60 million from Nepal Infrastructures Investment Fund Limited (NIIF). NIFF is a capital venture jointly promoted by Global Equity Fund (GEF), Prime Life Insurance, and Himalayan Everest Insurance. On December 20, 2022, Japan International Cooperation Agency …

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Marginal Growth in Capacity Utilization of Industries

According to NRB’s Economic Activities Report 2021/22, the average capacity utilization of industry nationwide in the last fiscal year was 52.8 percent, up from 52.2 percent in FY 2020/21. the HRM The protracted liquidity crisis, interest rate volatility, and rise in raw material costs have hit the country’s industrial output in the last fiscal year. …

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Innovation Strategy: Need of Alignment With Business Strategy

The meaning of ‘entrepreneurship’ is not limited to ‘starting a new venture’, it is also about innovatively solving the problem and/or adding value in the market space. While we see and experience a fair share of innovations in startups and entrepreneurial ecosystems, the same is not quite evident in the world of established corporates and …

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Goals to the Rescue of Strategy Implementation

There is a lot in an organization that can follow a ‘design once and deploy several times’ approach. Right horizontal and vertical structure of goals is one such thing. Strategy building is an art. It takes capability, information, tools, analysis, decision making and finally the courage to commit yourself and the organization’s skin in the …

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Making Merger a Success

A successful merger requires the active participation and cooperation of all stakeholders. Mergers are no mean feat, they are entered into after much deliberation, due diligence and change management endeavors from an organization and workforce perspective. Yet people in those organizations at times feel disconnected on account of the “cultural clash”. Several aspects may affect …

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